Good to know
Everything at a glance
Arrive, unpack, relax: This is how your vacation in Bad Kissingen begins at Hotel Fontana. We would like to spoil you during your vacation. In order for you to feel comfortable and in good hands with us, we inform you about everything you need to know about our services here:
Due to the pandemic, we have adjusted our cancellation policy as follows:
A cancellation without charges is possible until 30 days before arrival.
In case of a cancellation we try to allocate the room you reserved to smoeone else.
Unfortunately if this is not possible we have to bill cancellation fee as follows:
- Cancellation until 30 days before arrival: Free reversal
- Cancellation 29-0 days before arrival: 80 % oft he travel price
- Non-appearance or premature departure: 100 % of the travel price
We suggest to cover travel insurance at Hanse-Merkur. Beyond that, it contains a cancellation due to COVID-19. You can cover the insurance at the following Link.